Return & Refund Policy Craftiques Mall

Thanks for shopping at Craftiques Mall.

While we sincerely hope that all of the items sold at our mall locations meet your expectations and function as desired, all items are sold as-is, unless otherwise stated by the individual vendor. The items are the property of the vendor not Craftiques Mall. Therefore, there are no returns or exchanges, please inspect the items carefully before purchasing.

Return and Refund Policy Garden Tea Lounge

You have 30 calendar days to return an item from the date you received it. Items may be returned in person or shipped to the store. If yo are shipping please call for a return authorization.

To be eligible for a return, your item must be unopened and in the condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us. 210-308-8327